Your duties will include:

• Pursing customers for overdue payments.
• Dealing with customer queries and ensuring appropriate action is taken to ensure timely payments.
• Raising credit notes as appropriate and liaising with Account Managers and Operations Department.
• Following up on large value invoices ensuring the customer has received invoice and payment has been processed prior to invoice due date to ensure minimise payments delays.
• Reviewing and maintaining stop list, letters, and statements.
• Assisting with processing of periodic, special invoices or self-billing accounts, uploading and monitoring invoices via customer portals.
• Setting up new customer accounts and assessing creditworthiness of new customer accounts and ensuring periodic monitoring against average and maximum spend.
• Assisting with implementing performance measures for credit control function.
• Looking for opportunities to improve cashflow and suggesting continuous improvement ideas.

TMM Recruitment