Duties and Responsibilities:

• Establishing relationships with external clients.
• Liaising with staff in various departments to resolve queries relating to invoices / customers’ accounts.
• Investigating and resolving customer queries to a satisfactory conclusion.
• Having full understanding of PTS debtor’s ledger, forewarning of client issues and provision of reasons as to why debts remain unpaid.
• Managing debtors and dues settled along with external debtors.
• Completing Weekly / Monthly reporting of Training Services debt to Management.